SUPPORT SERVICES
Case Management Services
We offer Case Management Services for employees who may require extra assistance in their professional lives. Our team of case managers is dedicated to providing tailored support for employees facing various challenges or transitions.
Retention Services
We offer Retention Services to ensure a successful onboarding process, especially during the first year of employment, to help new employees feel fully supported, engaged, and empowered from the start. Our goal is to foster a positive and nurturing work environment where all employees can excel and grow. We are committed to partnering with you to build a more resilient and prosperous workforce together.
Supporting a World-Class Workforce
Child Care Assistance
We connect you with childcare experts who can assist with finding affordable and quality childcare.
Counseling & Mental Health
We help to connect you and your loved ones with mental health services around the county, in-person and virtual.
Housing Assistance
We connect you with resources for rental/mortgage assistance, finding a loan to become a homebuyer, and setting up a safety net for your future.
Legal Assistance
Get connected with experts who can provide legal assistance in WNY.
Utility Assistance
Find out about eligibility for help with home energy assistance.
Child Care Assistance
Get connected with child care experts who can assist with finding affordable and quality child care.
Workforce Development Institute | Sign up for and supplementing child care costs
Email for Childcare | 716-632-1900
Child Care Resource Network | Find quality and safe child care options
(716) 877-6666
Counseling and Mental Health
Connect you and your loved ones with mental health services around the county, in-person and virtual.
Crisis Services | 24-hour hotline for mental health services
Crisis Services | This Moment Forward
(716) 834-3131
Housing Assistance
Connect with resources for rental/mortgage assistance, finding a loan to become a homebuyer, and set up a safety net for your future.
Housing Opportunities Made Equal (HOME) | Housing advocacy and discrimination assistance
(716) 854-1400
Department of Social Services | Emergency shelter and loans
Housing & At Home | Social Services
(716) 858-8000
Gerard Place Rental Assistance | Supportive Housing for Homeless Families
(716)897-9948
Legal Assistance
CLARO Buffalo | (716) 828 -8432
CLARO Buffalo | Civil Legal Advice Resource Office
Volunteer Lawyers Project | (716) 847-0662
ECBA Volunteer Lawyers Project | Provides Free Legal Assistance in WNY
Utility Assistance
Low Income Household Water Assistance Program (LIHWAP) | OTDA
We’re here to help.
Contact Erin Hanley, our
Employee Services Coordinator.
